Ordering

Do you provide delivery to USA?

Of course, we successfully ship packages to USA! Lots of orders are from the USA. Also we have available domestic shipping option.

How do you ship international and what are your shipping options?

We have available few different locations for international shipping. USA Domestic delivery is available only inside USA.

Why should I pay attention to your store?

We work directly with main moldavian Pharm Companies, so you can be sure that we are main resellers. You have an opportunity to save your money and make an order in our store.

How can I make an order?

All orders are processed through our website stero-market.com. You can make an order via e-mail but it is better using our website.

Is it safe to make orders via the website? I`m afraid to do it.

You don't need to worry about it. The site is located on the secure server and our team of specialists make everything to save all the data. Our clients can be sure, that the opportunity to break out the site is negligible. So, after making an order and creating your personal account, you can pay attention to the payment details and see the time of receiving order.

Do you have minimum limit of the order?

Yes, we have it. For money transfers we have a minimum amount for 150$.

Which e-mail address I must use to get the payment details?

That is your own decision because we didn’t specify your profile by it. We can send you payment details to any e-mail address. If you have the one with the widest access, you can use it. Pay attention, that on the MSN, Hotmail, and Hushmail our e-mails sometimes can be marked as spam.

Payment

What are the main payment options in your store?

Now we have 3 available options, which you can choose: Money transfers, MoneγGram, Bitcοin. You should know, that Bitcoin is much faster than MoneγGram and other money transfers.

Can I use PayPal payment?

No, we didn’t work with it.

Can I pay MoneγGram or another money transfers online? Is it necessary to visit the office to pay for the order by cash?

Our experience shows that money transfers sometimes may suspend/block transfers made online. This is a standard money transfers procedure to avoid possible scamming. So, you can try to send payment online, but there is a chance that you will need to resend it by visiting money transfers office and paying by cash.

What If I forget to send the payment to the store?

It is important to know, that you must submit the payment. That is the only way for us to know, that you make a payment. So, your order will be reserved for 5 days and then it will be deleted. When you will pay for the order, please let us know about it. We appreciate it!

I paid through money transfers to the name received immediately after i placed my order. Later I submit new Order and the payment data and the name changed. Is it ok?

Well, it`s okay. We change names all the time to avoid blocking of our receivers by money transfers. Your payment will be picked up and you don`t need to resend your payment to the new name.

MoneγGram or another money transfers have blocked my payment. What should I do in such situation?

Unfortunately, such things could happen. But you can get your money back and resend them by using the same name or a different name of the receiver (if required). So, don’t worry. You will never lose your money at all.

How do I send cash?

Simply go to an office in person and send cash (check their website to find the nearest location near you) and give them whatever name you are using. Remember, sending a thousand $USD ($1,000) or more requires proof of ID. If you can not provide proof of ID for a name you are using, then orders over $1000 USD will need to be split up into multiple trips. Remember, all of the "senders information" including the MTCN will be on your receipt, so remember to keep it.

Whom do I send funds to?

We will send you an EXACT name (First Name and Last Name) to transfer funds to, during the checkout process.

What should I do after I have transferred funds via money transfers?

After payment was made you should confirm payment by e-mail to

with the following information:

• a. The correct MTCN number;
• b. The exact amount of the transfer;
• c. Sender’s first/last name;
• d. Sender’s